Customer Service

If you have a question about an order, sizing, or anything else, contact us directly. Please don't contact your club about orders; we handle everything.

We aim to reply within 2 working days. Please include your order number if you have one.

Sizing help: every product page has a size chart in centimetres and inches. If you're between sizes, contact us before ordering and we'll help you choose.

Complaints: if something isn't right, tell us and we'll do our best to put it right quickly. If we can't resolve a complaint, you can contact Citizens Advice for free, independent advice.